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Author Topic: Game will not start since VGA change  (Read 13332 times)
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h0nky542
Oberleutnant
**
Posts: 11


« on: January 20, 2019, 06:02:45 PM »

Fresh win10 install; New rx580 VGA, (previously nvidia card).
Starter.exe fails
Tried different VGA drivers 17.xx, 18.xx & 19.1.1  - same error -

Quote
Faulting application name: starter.exe, version: 0.0.0.0, time stamp: 0x4e9fab6e
Faulting module name: base_shell.codelib, version: 0.0.0.0, time stamp: 0x5086f8a0
Exception code: 0xc0000005
Fault offset: 0x0000fcbe
Faulting process id: 0x3d4

From report.wer
Code:
Version=1
EventType=APPCRASH
EventTime=131924761198360846
ReportType=2
Consent=1
UploadTime=131924761201355201
ReportStatus=268435456
ReportIdentifier=37540d97-56cd-49a3-a3ff-d98732bd9c90
IntegratorReportIdentifier=4cedb6e7-e0d2-4746-bd6b-c90d502fab98
Wow64Host=34404
Wow64Guest=332
NsAppName=starter.exe
AppSessionGuid=00000990-0001-0029-a039-ef0fdfb0d401
TargetAppId=W:000698387acb302753048994b174e068e5250000ffff!0000eb08b3300d7d6409cd1d510d0c9b47a62114b4c8!starter.exe
TargetAppVer=2015//06//08:20:53:55!83de!starter.exe
BootId=4294967295
TargetAsId=544
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=94bf93160662bc93d19a715286221dea
Response.BucketTable=1
Response.LegacyBucketId=107413317564
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=starter.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=557600e3
Sig[3].Name=Fault Module Name
Sig[3].Value=base_shell.codelib
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=55760120
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000fe0e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.17763.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=2057
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=97ce
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=97ceb85ecaf594a129813a47cd931957
UI[2]=F:\Achtung Panzer Operation Star\starter.exe
LoadedModule[0]=F:\Achtung Panzer Operation Star\starter.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9554_none_d08d6fa2442aa556\MSVCR80.dll
LoadedModule[5]=C:\Windows\System32\msvcrt.dll
LoadedModule[6]=C:\Windows\System32\guard32.dll
LoadedModule[7]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[8]=C:\Windows\System32\sechost.dll
LoadedModule[9]=C:\Windows\System32\RPCRT4.dll
LoadedModule[10]=C:\Windows\System32\SspiCli.dll
LoadedModule[11]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[12]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[13]=C:\Windows\System32\USER32.dll
LoadedModule[14]=C:\Windows\System32\win32u.dll
LoadedModule[15]=C:\Windows\System32\GDI32.dll
LoadedModule[16]=C:\Windows\System32\gdi32full.dll
LoadedModule[17]=C:\Windows\System32\msvcp_win.dll
LoadedModule[18]=C:\Windows\System32\ucrtbase.dll
LoadedModule[19]=C:\Windows\System32\IMM32.DLL
LoadedModule[20]=C:\Windows\system32\version.dll
LoadedModule[21]=C:\Windows\System32\ole32.dll
LoadedModule[22]=C:\Windows\System32\combase.dll
LoadedModule[23]=C:\Windows\system32\fltlib.dll
LoadedModule[24]=F:\Achtung Panzer Operation Star\bin\rel\x86\base_shell.codelib
LoadedModule[25]=C:\Windows\System32\SHELL32.dll
LoadedModule[26]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[27]=C:\Windows\System32\shcore.dll
LoadedModule[28]=C:\Windows\System32\windows.storage.dll
LoadedModule[29]=C:\Windows\System32\profapi.dll
LoadedModule[30]=C:\Windows\System32\powrprof.dll
LoadedModule[31]=C:\Windows\System32\shlwapi.dll
LoadedModule[32]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[33]=C:\Windows\System32\cryptsp.dll
LoadedModule[34]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9554_none_d08d6fa2442aa556\MSVCP80.dll
LoadedModule[36]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[37]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[38]=C:\Windows\System32\clbcatq.dll
LoadedModule[39]=C:\Windows\System32\bcrypt.dll
LoadedModule[40]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.253_none_5891474378aab1c9\Comctl32.dll
LoadedModule[41]=F:\Achtung Panzer Operation Star\bin\rel\x86\base_main.codelib
LoadedModule[42]=F:\Achtung Panzer Operation Star\bin\rel\x86\basic_sound.codelib
LoadedModule[43]=C:\Windows\SYSTEM32\X3DAudio1_7.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=17763
OsInfo[3].Key=ubr
OsInfo[3].Value=253
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=242
OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=5735
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.253.17763.0-11.0.105
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=16334
OsInfo[19].Key=svolsz
OsInfo[19].Value=222
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=180914
OsInfo[22].Key=bldtm
OsInfo[22].Value=1434
OsInfo[23].Key=bldbrch
OsInfo[23].Value=rs5_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.17763.253.amd64fre.rs5_release.180914-1434
OsInfo[30].Key=buildflightid
OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=starter.exe
AppPath=F:\Achtung Panzer Operation Star\starter.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=6D44B7265E78959C225D6730AEAF8A21
MetadataHash=-2051469641

The process does not run long enough to write any report to the install dir/profile, error reports only via Win/WER dir.
Whitelisted/in exclusions in AV etc.
VC++ installed & DX9 installed/re-installed




Any ideas?
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h0nky542
Oberleutnant
**
Posts: 11


« Reply #1 on: January 21, 2019, 09:38:27 PM »

I found M$ are p##sing about with VC++ 2005 & 2008 & have increased the variety of methods used to exclude these files since win10 1809.

Altered the LSP (see pic) rebooted, did yet another uninstall/install & now have the game back.


Hope this helps others!
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Tanker
Generalfeldmarschall
*****
Posts: 1134

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« Reply #2 on: January 21, 2019, 10:19:39 PM »

Good job tracking that down. It may be valuable to others.
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datesOvefs
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Posts: 2



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