So far, I cannot get the game to actually install. It installs partway, then I get the error I mentioned above. I submitted a ticket to StormEagleStudios, and they asked me to send a DXDiag report, which I did yesterday, early AM. Since then, no reply whatsoever.
From your earlier reply, might I assume that they should not be selling this item in their store?
Here's their link:
http://stormpowered.stormeaglestudios.com/games/8272/index.asp